When I first heard the term Lean Six Sigma, I wondered what Lean added to Six Sigma. I found that the answer is speed. The first principle of Lean Six Sigma is: Delight your customers with speed and quality. The second principle says: Improve process flow and speed. Lean Six Sigma emphasizes that speed is directly tied to excellence.
Again, the two core pillars of the Toyota Production System are:
- Just-in-time (flow)
- Jidoka (built-in quality)
Read more directly from Toyota (with a partial screenshot below). Lean is not just about flow and speed. It's much more.
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