A Lean Sigma presenter claims the following in a webinar:
The presenter then says that Lean and Six Sigma are just a bunch of tools to combine. That shows further misunderstanding of Lean.
Toyota people would say Lean is:
- Management System
The presenter THEN contradicts himself a few slides later and is correct in saying that Lean is about understanding customer needs and value. Do people even listen to themselves talk and hear how what they're saying is inconsistent?
It's amazing how consistently wrong the Lean Sigma crowd is about Lean. It does everybody a disservice.