Monday, August 7, 2017

Why are we so obsessed with tools?

This is from a healthcare consultant's website....  Lean is just a bunch of tools? That's not what Toyota says... it's also a management system and a culture. Is the "tools in the toolbox" mental model holding back Lean and holding back healthcare?



The text:

Which method is best… Lean or Six Sigma?
Remember that these are tools and methods. Is a hammer better than a screwdriver or saw? Each tool is appropriate for a specific task or function. In our experience, the Lean toolbox is the place for most organizations to start. Lean is intuitive and easy for managers to put into practice. Lean methods lay the foundation for "process and flow thinking." However, most organizations find that they will rapidly need the rich statistical toolbox of Six Sigma. This is especially true when dealing with complex issues of patient flow when the obvious improvements have already been completed.
I've also never found an organization that's run out of "obvious improvements." This toolbox view can perhaps drive short-term improvement... but is that it?

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